Changing your Microsoft Partner
Why Consider Switching Your Microsoft ERP Partner?
Switching your ERP partner is more of a strategic move than a technical one. The right product and the right support can do wonders for your business, including bringing in cost savings, better features, operational control, and improved integration with your business processes.
Your Microsoft ERP partner plays an important role in understanding your unique business needs and designing a system that connects teams, amplifies productivity, improves efficiency, and sustains growth.
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However, there can come a point in time when your existing vendor may no longer provide the service you need. There could be multiple reasons leading you to consider a change in ERP partner, from a poor level of support to a lack of experience in your industry.
If your business is looking to make the switch to a new ERP partner, Brookland Solutions is here to help. We’re a Silver Microsoft Partner specialising in Dynamics products and services, including Business Central and NAV, serving a wide range of businesses across the UK.
Contact us today to connect to our ERP partner change service.
7 Signs It’s Time to Change Your ERP Partner
Do you feel that your current ERP partner or vendor is not meeting your business expectations? Here are 7 signs that indicate you may need a change of ERP partner.
1. Poor Support and Aftercare
If you’re not receiving the level of support and aftercare you expected after the initial implementation phase, it’s a sign to explore other partners.
2. Misunderstanding Your Needs
Your Microsoft ERP partner needs to clearly understand what your business does and what you expect from the Microsoft ERP solution. If they fail to understand your unique needs, it can affect your ERP’s effectiveness.
3. Lack of Industry Experience
Microsoft Partners with industry-specific knowledge of your business can configure the ERP system to your specific needs. Your business might be missing out on functionalities without the right knowledge and expertise.
4. Unmet Expectations and Project Failures
When the ERP falls short of your expectations or fails, it’s a clear indication that your Microsoft Dynamics partner may just not be the best fit for your business.
5. Underutilised Software
Your business is missing out on significant benefits if the Microsoft ERP is underutilised or unoptimised to its full capability. You need a knowledgeable Dynamics 365 partner that can make the most of the ERP system’s potential.
6. Inability to Scale
Your ERP needs to scale as your business scales. If your existing vendor can’t provide the necessary infrastructure or support, it’s time for a change.
7. Inadequate Training, Account Management, & Support
A partner’s role doesn’t end at implementation and deployment. Proper training, account management, and support are necessary for a successful ERP experience. If you find your current partner lacking in these areas, it’s high time you consider a switch.
ERP Partner Switch Process
Switching ERP partners is a serious commitment for any organisation. At Brookland Solutions, we take the ERP partner change process seriously.
Whether you want to change the partner for a subscription or change of VAR for on-premise solutions, contact us for a smooth transition.
How to Choose the Right Microsoft ERP Partner?
Switching ERP partners comes with its own set of challenges, but with our experienced team, you can rest assured that all risk management measures will be implemented.
Data Migration Best Practices
Our data migration best practices include data cleansing, mapping, and validation. Such practices ensure your organisation’s historical data is accurate, complete, and compatible with the new system.
Compliance & Data Security Considerations
Brookland Solutions is committed to making sure system migration is carried out in complete compliance with data protection (UK GDPR) without compromising the privacy and integrity of your sensitive business information.
Integration with Existing Systems
A key sign for a successful ERP implementation is that it integrates effortlessly with your existing systems, including CRM, HR, and accounting platforms.
Customisations & Support
It works best for everyone if you’re open to sharing what was lacking in your previous partnership and what you’re expecting in the new one. This will help us understand and build better ERP solutions for your business.
