Recent research shows that small organisations have an average of 14.3 different software solutions, each storing individual customer data. Medium-sized companies have a multiple of these 14.3 solutions, with larger organisations often having no idea how many different solutions they use. Many companies will use several different solutions per department, per business unit and/or per subsidiary.
While there were possibly many solid reasons why these were required, it is easy to conclude that this myriad of software systems makes it difficult to increase internal efficiency. Substantial parts of your IT budgets must be spent for this patchwork to function. Not to mention the problems you face when you want to become a true customer-oriented organisation.
As part of a Digital Transformation initiative, many organisations around the world are now considering the move to a new ERP (Enterprise Resource Planning) software solution to replace their legacy systems.
This platform approach allows you to implement various solutions and modules step-by-step and at your own pace. Overall, it improves workflow speed, efficiency and productivity across the full spectrum of collaborative activities within employees in every department as well as customers.