
Business Central – Troubleshoot with Telemetry
From April 2025, this new feature in the Business Central client enhances the overall reliability and user experience by logging exceptions in client add-ins. Administrators can swiftly identify and address issues before they impact users, ensuring smoother operations and reducing downtime. By capturing detailed telemetry data, businesses can gain valuable insights into the performance and stability of their extensions, ultimately leading to improved user satisfaction.
The Business Central client emits a telemetry event if an exception occurs in a client add-in. The telemetry helps administrators monitor and react to errors before users report them.
The client logs the following types of information about issues:
- The environment and company.
- The extension, app, or add-in.
- The type of client (browser, tablet, phone, and so on).
- The error information.
- The user who experienced the error.
If you’d like to discuss more about Business Central’s upcoming changes, or about making the move across to BC, reach out today to Brookland Solutions for a no obligation discussion. Get in touch!
April 1, 2025
RECENT POSTS
What Challenges Do First-Time Users Experience with ERP Implementation?
At a Glance ERP implementation presents distinct challenges for first-time adopters, including unclear objectives, resistance to process change, integration complexity, data migration risks, limited internal expertise and user adoption issues. Successful deployment requires structured planning, [...]
How to Optimise Your Reporting with Business Central
At a Glance Effective reporting in Dynamics 365 Business Central enables stronger, data-driven decision-making, yet many organisations underutilise its native tools and rely on manual spreadsheets. By optimising account structures, dimensions, dashboards, and integrating Power [...]
Out-of-the-Box BC vs Extensions – How Do You Strike the Right ERP Balance?
At a Glance Business Central delivers strong out-of-the-box functionality across finance, operations, inventory, and reporting, making it suitable for many SMEs without custom development. However, industry-specific workflows, complex pricing, advanced warehousing, and regulatory needs may [...]



