Business Central Training & User Enablement

What Is Business Central Training?
Moving to Microsoft Dynamics 365 Business Central brings about a wide range of changes in your organisation. However, without ensuring your users know how to use this powerful ERP system, it can be difficult to harness the maximum value.
Through Business Central training, your teams gain the skills, understanding, and confidence to use it in their day-to-day workflows.
Effective Dynamics 365 training focuses on:
- Working on workflows and processes specific to your business and industry
- Department-specific tasks, including finance, sales, purchasing, and operations
- Following best practices in compliance and data accuracy
- Understanding how your specific configuration works
To learn how our training approach can make a lasting difference for your organisation, book a consultation with us today.
Who Needs Dynamics 365 Business Central Training?
Training is assumed only for new implementations. But your teams can greatly benefit from Dynamics 365 Business Central training at every stage of the ERP lifecycle.
Your business can significantly benefit from Business Central training if:
- You have Business Central, but your team needs a refresher
- You have new hires on your team who are new to the ERP
- You have introduced customisations or new modules
- You have noticed recurring user errors or manual workarounds
Unlike other ERP user training flows that often focus on generic system walkthroughs, Brookland Solutions delivers practical, role-based training designed around your workflows.

Why ERP User Training Matters
Businesses invest in ERP systems but often overlook training. The result can be counter-productive, leading to frustrated employees and underutilised features. The key reasons why investing in ERP user training is important include:
Upgrade & Change Training
Business Central introduces major updates twice a year in April and October, bringing greater efficiency and improving operational workflows. However, without the right training, users may be unprepared to make the most of new functionality and configuration changes. Ongoing Business Central training can facilitate a smoother adoption of new features and upgrades and ensure minimal disruption during system changes.
Knowledge Transfer to Reduce Long-Term Support Costs
Well-trained users are more confident and less likely to depend on external assistance. A Dynamics 365 Business Central training approach that prioritises knowledge transfer can resolve common issues internally and reduce avoidable errors.
Training Designed to Increase User Adoption & Reduce Errors
The chances of an ERP adoption failing increase when users resist or misunderstand the system. A structured, ongoing, user-centric ERP training program, including change management practices, can improve system adoption rates and build confidence within your teams.
Measuring Training Success, Adoption & Efficiency
You can measure the success of a well-rounded, ongoing Business Central training programme by reduced processing times, fewer support tickets, higher system usage, and improved data accuracy.
Training Aligned to Your Business Processes, Not Generic Demos
At Brookland Solutions, we employ a comprehensive approach towards Business Central training. With our unique approach, our training goes beyond demos and is focused on your organisation’s and industry-specific needs.
Refresher Training for Existing Business Central Users
If your team needs a refresher on the basics of Business Central, we can help. Our ERP user training sessions will provide a recap of the key features and workflows specific to each role.
Tailored Training for Customised Business Central Environments
Brookland Solutions’ training team can deliver ERP user training sessions for Business Central systems featuring tailored developments, Power Platform integrations, and bespoke extensions developed by us.
Post-Implementation Training & Ongoing Enablement
Training doesn’t stop after ERP implementation is complete. If required, we can work towards post-go-live optimisation and continuous improvement sessions.
Through our comprehensive, tailored training approach your teams learn how the system works and how they can derive value from it. Contact us today to learn more about our training services.
Why Choose Brookland Solutions for Business Central Training?
Brookland Solutions delivers practical, role-based training designed around your organisation’s processes. Whether you’re upgrading to the latest version of Business Central or rolling out custom development, our training ensures your teams and business receive the best possible results.
We take pride in our extensive experience in implementation and support across multiple diverse sectors.
You can expect:
- Focused training through the ‘Train the Trainer’ approach
- Identifying organisational change management
- Assistance for end-user training
- Ongoing training and support as required
Book a consultation with our team today to find out more about our Business Central training services.
Training as Part of a Long-Term Business Central Partnership
Unlike some partners who deliver one-off training sessions, Brookland Solutions aims to partner with you for the long run. We can support your training needs and continue delivering value through future ERP system upgrades and organisational growth.
Our Experience with Dynamics 365 Business Central
We’re a long-standing Microsoft Dynamics partner with rich, industry-wide experience in Dynamics 365 Business Central consulting, implementation, customisation, training, and support for both on-premises and cloud deployments.
Our team of consultants blend technical knowledge with practical applications to deliver training that is technically accurate and commercially viable.
