Empowered for Business Central Retail

Empowered Business Central for Retail gives users real cash register functionality integrated in their Business Central environment, including connections to Payment Terminals.

Empowered Business Central for Retail is a collection of bridging industry solutions which enrich the Business Central experience for the retail industry. It offers a wide range of features, from Advanced Costing to Promotions & Actions, and from Cash Register to Advanced Pricing & Discounts.

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Extended Attribute Management

Standard Business Central lets users add custom data to items and item categories. With Extended Attributes Management, users can add custom data to customers, vendors, contacts, jobs, and resources. This makes it easier to search, group, sort, and filter the data.

Advanced Costing

Advanced Costing functionality helps users calculate the true cost of an item, including all additional costs such as shipping, customs clearance, insurance, and volume discounts. This allows users to make more informed decisions about pricing and inventory management.

Easy Item Finder

Finding items in Business Central can be difficult and filtering item categories is not always easy. This app feature improves item visibility and search by grouping items together in a clear hierarchy of categories and subcategories.

Complaint Management

With Complaint Management functionality users can define the type (e.g., product quality, billing, shipping) and status (e.g., open, solved, closed), and priority level for each complaint or non-conformity, set different status steps per complaint type, add comments, link documents, and assign tasks to employees, etc.

Promotions & Actions

With the Promotions and Actions functionality users have access to a full discount & price management system – allowing them to create & run multiple promotions for specific items/customers, and allowing for the easy definition of target customers, products or product groups as well as fully automating promotions on quotes & orders.


Document Management System, DMS for short, allows your users to store external documents in Business Central. This feature allows for storage directly in Business Central. 

Advanced Pricing & Discounts

With Advanced Pricing and Discounts functionality users can apply 3 levels of discount percentages at the same time, manage different price & discount groups per customer/item/item group, combine different types of discounts. All this makes price & discount maintenance easy as well as improving transparency of margins.

Lifecycle Management

Lifecycle Management allows users to create and manage custom lifecycles for items, customers, and vendors. For each lifecycle status, users can block or allow certain processes in Business Central. This gives them more control over how their data is managed and used.

Quality Control

Use Quality Control Feature to effortlessly tailor your tests by item, category, customer or vendor – match your unique requirements and elevate testing precision by setting conditional tests that adapt based on previous results.

Cash Register

Experience the effortless POS (Point of Sale) management with the Cash Register feature of Empowered BC. With this Cash Register feature users can transform their Business Central environment with genuine cash register capabilities, delivering a user-friendly and adaptable system.

Get Started with Dynamics 365 Business Central

If you would like to discuss moving to Business Central, getting more support to your Dynamics NAV,  or our support packages for either system, we would love to help you take your business to the next level.