AI in Dynamics 365 Business Central—driven by Microsoft Copilot—helps businesses work smarter by automating routine tasks, improving decision-making, and providing predictive insights. Key features include AI-generated product descriptions and customer communications, cash flow and inventory forecasting, natural language data queries, anomaly detection, image recognition, and automated invoice capture. Integrated with Microsoft’s wider AI tools like Power Platform and Azure AI, it streamlines processes across sales, finance, purchasing, and inventory while enhancing accuracy and efficiency.
Lianne Perkins
Consultant
Lianne Perkins is one of our NAV/BC consultants. She’s been with Brookland Solutions for two years now, and she handles project management from end to end, helping to find the best solutions for our customers by liaising with our developers. Lianne also has a background in pan-European supply chain & operations management. When she’s not working, Lianne enjoys reading ‘whodunit’ novels, including those by Agatha Christie. She’s also an amateur photographer and loves taking wildlife shots in her spare time.
